Dartmouth Community Bookshop Privacy Policy

Our contact details

Name: Dartmouth Community Bookshop

Address:9A Foss Street Dartmouth TQ69HP

Phone Number:01803 839571

E-mail:info@dartmouthcommunitybookshop.co.uk

The type of personal information we collect

We currently collect and process the following information:

• ·        Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• ·        When you fill in our contact form

We use the information that you have given us in order to answer your message to us.

We may share this information with our wholesalers Gardners Books Ltd if you wish us to send you a book direct from them if we don’t have it in stock. We will ask your permission before taking this step.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting on 01803 839571, emailing us at info@dartmouthcommunitybookshop.co.uk, or in person at 9A Foss Street Dartmouth TQ69HP 

(b) We have a legal obligation. 

How we store your personal information

Your information is securely stored. We keep your name and email address and any other information you put into the contact page in our Gmail inboxes for 6 months. We will thenndispose your information by deleting any initial emails from the website and any consequent exchanges we have with you.

Your data protection rights Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at  info@dartmouthcommunitybookshop.co.uk or by phone on 01803 839571, or in person at 9A Foss Street Dartmouth TQ69HP

We have a cookie banner when you enter the site so you can refuse use of cookies if you wish. None of our cookies collect personally identifying information. See table below for more information.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at: info@dartmouthcommunitybookshop.co.uk or by phone on 01803 839571, or in person at 9A Foss Street Dartmouth TQ69HP

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

 Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dartmouth Community Bookshop's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 The term 'Dartmouth Community Bookshop' or 'us' or 'we' refers to the owner of the website whose registered office is 9A Foss Street, Dartmouth, Devon, TQ69HP. Our company registration number is IP031481 at Companies House. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used please see our Privacy Policy for details.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Dartmouth Community Bookshop and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Dartmouth Community Bookshop. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Dartmouth Community Bookshop takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.